Terms & Conditions
Last Updated: January 2024
1. Introduction
These Terms and Conditions govern your use of the Asantey Hair & Beauty website at https://asanteyhair.com/ and your purchase of products from us. By using our website or placing an order, you agree to be bound by these terms. Please read them carefully.
2. About Us
Asantey Hair & Beauty is a UK-based business specialising in premium Cambodian hair extensions, HD lace closures, and frontals. We operate online through our secure website checkout.
3. Products
All product descriptions, images, and pricing on our website are as accurate as possible. However, we reserve the right to correct any errors and to update product information at any time. Product images are for illustrative purposes; natural hair products may have slight variations in shade, texture, or appearance.
4. Ordering
Orders can be placed directly through our website. Your order is not confirmed until payment has been received and you have received a confirmation email from us. We reserve the right to decline any order at our discretion.
5. Pricing
All prices are listed in pounds sterling (GBP) and are correct at the time of publication. We reserve the right to change prices at any time. If a pricing error is discovered after your order is placed, we will contact you before processing your order.
6. Payment
Full payment is required before orders are dispatched. We accept all major debit/credit cards through our secure checkout. All payments must clear before the order is processed.
7. Delivery
We aim to dispatch all orders within 2–3 business days of confirmed payment. Delivery timeframes are estimates and are not guaranteed. We are not liable for delays caused by the courier, customs, or circumstances beyond our control. Please refer to our Shipping & Returns page for full details.
8. Returns & Refunds
Due to hygiene reasons, we cannot accept returns on opened hair products. Defective or incorrectly described items must be reported within 48 hours of delivery with photographic evidence. Please refer to our Shipping & Returns page for the full policy.
9. Intellectual Property
All content on this website — including text, images, logos, and design — is the intellectual property of Asantey Hair & Beauty or its licensors. You may not reproduce, distribute, or use any content without our prior written permission.
10. Disclaimer
Our website and products are provided “as is” without warranties of any kind, express or implied. We do not guarantee uninterrupted, error-free access to our website. We are not responsible for any indirect, consequential, or incidental damages arising from your use of our products or website.
11. Limitation of Liability
To the maximum extent permitted by law, our total liability to you for any claim arising from your use of our products or services shall not exceed the amount you paid for the specific product or service that is the subject of the claim.
12. Privacy
Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
13. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the English courts.
14. Changes to Terms
We may update these Terms and Conditions at any time. Continued use of our website after any changes constitutes acceptance of the updated terms.
15. Contact
For any questions regarding these Terms, please contact us at:
Asantey Hair & Beauty